CANARY FOR HIGHER EDUCATION
Know how suppliers perform across campus.
Collect feedback from the people using your contracts. See issues and trends across departments, work with suppliers to improve service, and make stronger decisions at renewal.
Preferred pricing for NAEP members
SEE THE SIGNAL
Supplier feedback, trends, and the context to act.
NAEP + PROCURATED
A partnership built for higher ed procurement.
NAEP members have preferred pricing for Canary, making supplier performance insights more accessible to institutions of all sizes.
HOW CANARY WORKS
Turn campus feedback into better supplier performance.
Facilities, labs, dining, IT, and academic departments experience contracts in different ways. Canary brings their feedback together and helps procurement follow through.
01 / LISTEN
Gather feedback
Invite campus purchasers to submit quick reviews. Add Custom Questions alongside the standard review when a contract has specific requirements to measure.
02 / UNDERSTAND
Find the pattern
View supplier scores, comments, and trends by campus unit and contract. Alerts and AI summaries help recurring issues stand out.
03 / ACT
Improve service
Bring the evidence into supplier conversations, coordinate follow-ups, and use the record in business reviews, renewals, and future sourcing.
VISIBILITY ACROSS CAMPUS
See where service is strong and where it slips.
A supplier can deliver well for one department and struggle in another. Canary brings reviews together across campus, then lets you drill into results by supplier, unit, or contract. Compare providers on the same agreement and focus attention where it matters.
FROM INSIGHT TO ACTION
Give suppliers a clear way to respond.
Performance alerts surface concerns while there is still time to fix them. AI summaries organize recurring themes. Supplier Enablement and the Communications Hub give your team and your suppliers the same context for questions, replies, and next steps.
BUILT FOR THE CONTRACT LIFECYCLE
The performance record becomes useful at every step.
01 / ACTIVE CONTRACTS
Catch problems earlier
Hear about missed deliveries, slow responses, and inconsistent service while your team can still address them.
02 / BUSINESS REVIEWS
Come prepared
Walk into supplier meetings with specific feedback and trends from the people using the contract.
03 / RENEWAL & REBID
Use the history
Bring a documented view of performance into renewal, negotiation, and future sourcing decisions.
A HIGHER ED PERSPECTIVE
“Having spent more than a decade in higher education procurement, I know how hard it is to get this regular feedback…”
Jeremy Meadows · Chief Procurement Officer, University of California, Riverside
SEE CANARY IN ACTION
Make supplier performance visible across your campus.
We will show you how Canary collects feedback and puts it to work for your institution.