STOP FLYING BLINDReal-time performance insights for all of your suppliers
STOP FLYING BLIND
Real-time performance insights for all of your suppliers
AI-Powered Supplier Performance Intelligence
AI-Powered Supplier Performance Intelligence
- Get real-time performance alerts
- Monitor long-term performance trends
- Establish a direct line for end user feedback
- Collaborate with suppliers to fix poor performance
Louisiana used Canary to catch and fix an issue with one of their largest suppliers
“You can’t fix what you don’t know is broken.
Procurement often lacks visibility regarding a vendor’s performance after the contract is signed, but Canary has helped us in this area. Canary assists us in vendor performance awareness and enables us to work with our suppliers to address & fix issues before they get any worse.”
Tom Ketterer
Director
Office of State Procurement
“You can’t fix what you don’t know is broken.
Procurement often lacks visibility regarding a vendor’s performance after the contract is signed, but Canary has helped us in this area. Canary assists us in vendor performance awareness and enables us to work with our suppliers to address & fix issues before they get any worse.”
Tom Ketterer
Director
Office of State Procurement
Louisiana used Canary to catch and fix an Issue with one of their largest suppliers
Direct End User Feedback
Get supplier feedback from your agencies with proven review collection strategies and tools.
We take the lessons learned in collecting over 100,000 reviews to make you successful in collecting feedback at scale from your customers.
Performance Alerts
Resolve issues when small. Canary will alert you the moment there is a serious risk posed by suppliers on contract so you can jump in early and resolve before they escalate.
Comparative Analysis
See how each of your suppliers on a contract stack up. Identify the areas where each can improve relative to others. Use the power of prideful competition to motivate your suppliers to outperform one another.
Risk Management
Today’s suppliers perform mission critical tasks for government agencies. Poor performance creates inordinate levels of risk. Mitigate that risk by closely tracking performance, so when issues arise, they are seen and resolved.
Supply Chain Resiliency
Performance Issue Escalation
Canary takes thousands of reviews from your end users and puts them in an easy-to-digest format using AI summaries, so you can easily share the big issues with suppliers.
QBR Preparation
No one has times for hours of preparation before a QBR. Using Canary’s intuitive dashboards, a contract manager needs no time – literally – to prepare for a meeting with a supplier.
Responsiveness Tracking
Canary allows you to capture issues discussed with a supplier and track whether they’ve been resolved.
Supplier Prioritization
Busy contract management teams may not be able to hold business reviews with every supplier on contract. Canary gives you the ability to prioritize based on the factors most important to you – number of reviews, lowest score, total spend on contract, etc.