Chief of Staff

About Procurated:

Procurated is a Washington, DC-based technology startup created to improve the lives of citizens by making procurement smarter. Procurement is the unheralded workhorse of government, enabling cities and states to effectively serve their communities. It’s a part of government that hasn’t had access to modern technology. Until now.

Procurated a ratings and reviews platform for the public sector, inspired by apps we rely on in our personal lives, like Yelp and TripAdvisor. We’re in business to create vibrant communities, one informed procurement decision at a time. We do this by connecting public procurement professionals with the supplier performance insights that matter.

Our products are now officially a part of the procurement workflow in 20 states, the federal government’s procurement arm and many local governments. We have an audacious goal to ensure that every procurement decision is informed by peer reviews, and we are on our way!

Read more about us in Forbes, the Philadelphia Inquirer and VentureBeat!

About the Job

The Chief of Staff is the glue that holds Procurated together. It’s equal parts project manager, morale booster and thought partner to the CEO and department heads of the business. The CoS ensures that nothing falls through the cracks and that the trains run smoothly. They work behind the scenes to make sure that everyone in the company can do the best work of their careers and feels supported in doing it.

The CoS will be a force-multiplier at the heart of the company. Among its most important responsibilities is project-managing the review collection process, ensuring an always growing stream of reviews. As an operational thinker, you will have an eye towards scalability and optimization and identify opportunities to take our operations to the next level.  In addition, you’ll be a key player in supporting all departments within the company and accelerating our processes. We are looking for an individual interested in a fast-paced start-up environment who is interested in supporting operations, review-collection campaigns, project-based research, and administrative functions.

Lastly, you will support the CEO in ensuring that Procurated sustains its award-winning culture. We were recently recognized by Comparably as a top 100 company in the United States for culture. Maintaining a vibrant and cohesive culture will be a focal point of your work.

Roles and Responsibilities:

  • Operations:
    • Work with the leadership team to develop our quarterly goals, which we call OKRs, and then manage our progress towards achieving those goals throughout the quarter.
    • Manage our vendor relationships and SAAS offerings in coordination with our VP of Finance. Own license distribution.
    • Oversee Procurated support inboxes and approval queues.
    • Maintain company holiday and all-hands meeting calendars, assist in preparatory work.
    • Manage new hire onboarding and employee off-boarding process.
    • Manage Board communication and scheduling and meeting preparation logistics.
    • Recruit and manage 1-2 interns at any given time.
    • Plan the annual company retreat and employee gatherings.
  • Review-Collection Campaigns:
    • Coordinate with all internal teams to develop and project manage review gathering strategies that see performance feedback scaled across our partners and clients.
    • Manage our relationship and prioritization with our third-party phone review collector and monitor performance, conversion, and cost metrics.
    • Coordinate with data team on acquiring contact information and ensuring review opportunities are generated and of high data quality.
  • Community Engagement:
    • Maintain and manage Procurated swag and conference preparations in coordination with our engagement teams.
    • Maintain and prepare conference materials.
  • CRM Management:
    • Develop and maintain Hubspot workflows and properties.

About You:

  • You are Washington, DC area based and excited to come to the office at least twice/week.
  • You have at least two years of professional experience
  • You are a problem solver who loves getting your hands dirty
  • You’re unafraid to advocate for your out of the box ideas
  • You have experience with project management.
  • You have excellent written and verbal communication skills.
  • You have strong Microsoft Office skills.
  • You have experience with a CRM, preferably Hubspot, or are committed to learning the ins and outs of it.
  • You enjoy a fast-paced environment where your work can have a substantial impact.
  • You are comfortable being self-taught and enjoy learning new skills.

Our Team: 

The Procurated Data team is a distributed and flexible team. We work in a lovely office (free breakfast!) steps from the White House and have remote employees working across the US.

Procurated is built on the core values of the public sector communities we serve—service, honesty, integrity, and truth. But our values are more than just words. They form the basis of how we think, act and work every day.

Our Values:

  • Climb higher together
  • Build to serve
  • Champion kindness
  • Challenge convention
  • Model fairness
  • Move fast, be scrappy

Why Choose Procurated?

  • Make a Difference. We do important work. When we succeed in our job, we help hard-working procurement professionals do theirs better. And this ensures that government works better to serve us all.
  • Make an Impact. We are a small company. Every member of the team has the ability to have an outsized impact on our success. You won’t be just a cog in the wheel here, your work will move the needle in a meaningful way.
  • Company-wide Mental Health Days: In months where there is not a federal holiday already on the calendar, we schedule a company-wide mental health day to give everyone a chance to reset and recharge.
  • Family-Friendly: Flexible schedules, paid parental leave, and more.
  • Hybrid-friendly Culture: While much of corporate America has returned to a mandated 4 or 5 days in the office, we trust our teammates and believe they can do exceptional work wherever they are. We also believe that working together in the same location several days a week can have innumerable benefits, so we encourage you to sit alongside our DC team in the office 2-3 days weekly.
  • Focus on learning & growth: Every team member has an individual development plan and support in moving it forward. While we hope that you’ll be here for decades, we know that today’s workforce changes jobs more frequently. With the skills and experience you gain at Procurated, you are virtually guaranteed that your next job will be better than your last.
  • Competitive Compensation and Benefits: As an early stage startup, you are getting in on the ground floor. While we pay competitive salaries, our team knows that the real game-changer for us personally comes when the company has the runaway success we are capable of achieving. Governments in the US spend $2.2T per year. If we achieve our ambitions, we will all share in the success. In addition to equity, Procurated provides a generous retirement account matching, and we pay 100% of your medical, dental, and vision premiums on applicable programs.

What is the hiring process?

We have a simple and efficient process that will help both you and Procurated to assess a mutual fit.  You will meet with our CEO and VP of Product and Engagement, who may bring in several other colleagues for a follow up discussion. We will talk to a few references who know you well to make sure we are a good fit for you (and you for us) and we will give you an opportunity to flex your get-things-done mindset with a fun, realistic simulation.

Procurated believes that diversity is critical to our success in delivering great workplace experiences and is committed to creating an inclusive, mutually respectful environment which celebrates the diversity of our people. We seek to hire on the basis of merit, competence, performance, and business needs. We’re looking for five-star candidates and can’t wait to bring them onto our team!

Not sure if you meet our requirements? Please apply! We know that everyone’s journey takes its own path, and no job description can fully capture the value that a diversity of experience brings. We highly encourage interested candidates to apply, even if they don’t meet every criteria listed here.

Interested candidates, please email us at jobs@procurated.com.

 Procurated is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.