Contract Performance Intelligence.
An always on, real time picture of supplier performance – enabled by AI and powered by direct, end-user feedback data. Procurated’s solution for Contract Performance Intelligence is Canary, which leverages new communications tools and Procurated’s proprietary database of over 65,000 government supplier ratings and reviews.
Always On
Contract Performance Intelligence gives contract managers the full understanding of who needs a more direct conversation and when, which in turn saves critical agency time and bandwidth.
Driven by Data
The backbone of Contract Performance Intelligence is supplier performance data directly from end-users – bridging the information gap between buyers, suppliers, and end-users. It can be aggregated and then sliced (by agency, by geography, by specific supplier on a multi-bid contract) to create a new, holistic understanding of supplier performance.
Predictive
Contract Performance Intelligence leverages data and AI to identify and amplify the signals that might indicate a future problem. This enables suppliers and contract managers alike to see the signs of a performance issue brewing before it evolves into a crisis.
Collaborative
Contract Performance Intelligence makes the act of ensuring supplier success collaborative at scale. Contract managers can be nimble and proactive, intercepting potential challenges. Suppliers have more insight into the ways they can improve performance and deliver optimal customer experiences. And agency end-users have a place where they know their voices will be heard.