Articles | Procurated

The Hidden Cost of Vendor Under-Performance

Jun 4, 2026 | Articles, Resources

Public procurement teams are under pressure to find savings without cutting services, stretching staff even further, or compromising the programs people rely on. One of the clearest opportunities is already inside the vendor portfolio. When vendors under-perform, the...

Centralize Vendor Performance Issue Resolution in Communications Hub

Apr 30, 2026 | Articles, Resources

There is a familiar breakdown point in procurement that has nothing to do with sourcing, pricing, or even vendor selection. It shows up after award, when real performance (and performance issues) start to surface. In the past – and if they are lucky – a...

Canary: One Year Since First Flight

Jan 6, 2026 | Articles

A year ago, Canary launched with a simple premise:If procurement teams could hear from contract end users in real time, they could catch problems earlier and improve outcomes for agency customers. Twelve months later, we’ve learned a lot about what it actually takes...

Build an Award-winning Business Review Program using Supplier Performance Data

Nov 5, 2025 | Articles, Resources

Massachusetts OSD was awarded the Cronin Award silver medal at this year’s NASPO Annual Conference for their groundbreaking multi-supplier business review program. In this 45-minute practical session, the Massachusetts team will share the tools, technology (Like...

Customer Story: Tennessee and VWR/Avantor on Collaboration and Transparency with Canary

Oct 17, 2025 | Articles

“Canary has helped us celebrate success stories and address issues before they escalate. It’s become our go-to tool for vendor feedback. Even better, we didn’t have to retool anything to make it work—it fit right into our process.” – Will London, Category...

NASPO Dispatch: How Florida and Massachusetts Became Cronin Award Finalists by Improving Vendor Performance — (and How You Can Too)

Oct 9, 2025 | Articles

At this year’s NASPO Annual Conference in Chicago, one theme cut through every conversation: public procurement is stepping beyond compliance and into performance leadership. Two states — Florida and Massachusetts — shared groundbreaking initiatives with a common...

The Hidden Cost of Vendor Under-Performance

Centralize Vendor Performance Issue Resolution in Communications Hub

Canary: One Year Since First Flight

Build an Award-winning Business Review Program using Supplier Performance Data

Customer Story: Tennessee and VWR/Avantor on Collaboration and Transparency with Canary

NASPO Dispatch: How Florida and Massachusetts Became Cronin Award Finalists by Improving Vendor Performance — (and How You Can Too)

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